We accord highest degree of importance to the trust that our customer/ user place on to us. That's why we design our system to provide you most secure Customer experience and privacy environment.
Who is collecting the information?
Any personal data provided by you is collected by Ching’s Secret (capital foods or we) for serving you more efficiently. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we deem necessary for achieving this purpose. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
We may use this information to do internal processing based on your interests, and behaviour or personal preference.
Ways in which we collect your personal information
We may collect the personal data from following sources:
- Data provided by you to us : We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter, complete a survey or register for an account to buy our products and access our website content. In so doing, we may ask for personal data, such as your name, gender, date of birth, address, email address, telephone number.
- Personal data we collect from other sources. We collect personal data from other sources including our trusted partnerships with third-parties like Google + or facebook.
If you choose to write to us or post messages on our message boards, chat rooms or other message areas, we will collect that information you provide to us. We retain this information as necessary to future customer service or website user experience.
We may periodically request you to fill voluntary online surveys. By participating in such surveys, you authorise us to collect, retain and process the information provided for internal use. We may utilise such data to customise your experience at our Website.
Who will it be shared with?
We may share personal information with our other corporate entities. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services more effectively or for enhancing your experience, or to comply with our legal obligations, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate any illegal use of our goods or Services.
We may disclose personal information if required to do so by law in compliance with court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary and lawful including to address to any third party claims, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Your right to review and opt-out
You have the right, upon request, to review the information we have collected from you. If you identify that the information you have provided is inaccurate or deficient, you may raise a request with the Grievance Officer to modify such information.
You can also withdraw your consent to prevent your personal data being used under this policy at any time using the manage cookies section of our Cookie Notice or unsubscribing to the use of your email address if you have logged into one of our websites or signed up to any marketing newsletters.
Retention of your information
We do not use or retain your personal information/sensitive personal data or information for purposes other than those specified in this policy or consented to by you. Your personal information/sensitive personal data or information will not be retained for a period longer than required/consented to, or as may be specified under law.
Grievance and Nodal Officer
In accordance with applicable rules made there under, the name and contact details of the Grievance Officer are provided below:
Manager, Consumer Connect ( Chanchal Pandey ) - firstname.lastname@example.org. or +91 22 67740100.